Privacy Policy

Last Updated: May 28, 2025

On this website, your privacy is critically important to us. This Privacy Policy outlines the types of information we collect, how it’s used, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, and address (collected via contact forms, quote requests, and consultations)

• Technical Information: IP address, browser type, device info, and pages visited (via cookies and analytics tools)

• Payment Details: When applicable, processed securely through third-party platforms

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide services

• Improve the website experience

• Send service updates and promotional emails (with your consent)

• Fulfill legal obligations

3. Use of Cookies

We use cookies and similar technologies to track usage and preferences. You can control cookie usage through your browser settings or our consent banner.

4. Third-Party Services

We use reputable third-party services, including:

• Google Analytics for site traffic analysis

• CRM and email marketing platforms

• Payment processors (such as PayPal and Stripe)

These providers have their own privacy policies which govern how they handle your information.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent

• File a complaint with a data protection authority

To exercise these rights, contact us at sales@prosolarca.com.

7. Data Security

We implement commercially reasonable safeguards to protect your information, but no system is completely secure.

8. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with the new effective date.

10. Contact Us

If you have any questions or concerns about this policy, contact:

Phone: (323) 417-8692
Email: sales@prosolarca.com